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Frequently asked questions about hostels and booking procedures...

Your hostel or budget hotel reservations will be processed through an encrypted and secure system operated by Discover France's booking partner, Web Reservations International. Below you will find frequently asked questions regarding the hostelling experience and our reservations system.


Top 10 Questions

How do I make a booking?

How do I change my booking?

How do I cancel my booking?

Can you resend my confirmation?

I have a problem with an existing reservation. What should I do?

How can I contact the property before I book online?

Which credit/debit cards does Hostelworld accept?

Do properties have age restrictions?

Do I need to reconfirm my booking before arrival?

Who stays at hostels?

Credit cards we accept.

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